Home>Guitar Store
- AddressShandong Province,China
- Factory AddressShandong Province,China
- Phone(Working Time)86-13305315989
- Phone(Nonworking Time)86-13305315989
Company Profile
Guitar Store.,is specialized only in Custom Made Electric Guitars
and Basses- "We will create an instrument that will delight you with
exceptional tone and great playability, optimized to your personal preferences
and all with the utmost quality, beauty, and rigorous attention to detail. We
are experienced builders of custom electric guitar and bass bodies and necks.
We craft our exquisite custom electric guitar and bass bodies and necks using
a variety of time tested, great sounding woods, offering options that you can
not buy off the shelf. We can also build for anyone that has a custom design
that they would like built to their specifications. We do our best to meet your
dreams continually striving for unattainable perfection.Only the best, one-of-a-kind,
and built just for you! "
Our primary goal here at Good Custom Guitar Co., is to create unique
instruments that match our players' personalities. The bond we've formed
over the past 18 years with each of our clients has not only fueled the growth
and maturity of our instruments, it's fueled our creative growth as a company.
YOUR passion drives OUR passion, and because of the individual relationships
we build with our clients. Enjoy our galleries and forums, and if you have any
questions, ideas, or dreams to share, we’d love to hear them.
The Best Price Guaranteed
Very few of our customers find lower prices. We mystery-shop the competition
regularly to guarantee that you always get the lowest price. When you order from
Good Custom Guitars Co.,, you know that you are getting the best possible deal.
Custom Built Handmade Guitars
Good Custom Guitars Co.,shows you ACTUAL PICS of every guitar we have assembled...
so you don't have to buy "sight unseen" anymore! We thoroughly inspects it and
takes pictures of it so you can see exactly what you're buying.
Guitar Inspection
We personally inspects and plays every guitar before it ships.Other stores
simply receive the guitar from the manufacturer, slap on a new shipping
label & it's out the door! Good Custom Guitars Co.,offers many optional modifications
to suit your personal playing style and needs...to make sure your new guitar
is just right for you.
Excellent Customer Support
Whether you need advice, guidance, support...whatever it takes to ensure that
you purchase the best product for your needs and that you get the most out of
it is what we want to provide.
To design your guitar from:
https://www.facebook.com/goodcustomguitars
Tele :+8613305315989 (also WhatsApp)
Contact Person: Miss Zhang
Company Details
- custom-made factory,guitar designer,seller
- USA,Canada,Austrilia,Italy,UK,etc..
- Custom-made guitars,or as you requested
- 100
- 30000000
- 1999
History
Guitar Store is a musical instrument manufacturer and distributor
specializing in custom and classic electirc guitars and acoustic guitars. Our
manufactory is located in Shandong Province of China, well known for its high
output of musical instrument worldwide. Having existed officially for nine years
we are at the cusp of our initial development within this industry and are
looking to expand our operation with your help. We wish to establish with you
and your company a mutually fulfilling relationship in which together we will be
able to increase our service’s reach.
Through the years Good Custom Guitar Co., has become a well respected
company, Our expertise have led us to become the leading retailer, drop
shipper and manufacturer of guitar instruments in the country. To be able to
receive such accolade, it takes a determined leadership whose main paradigm
is to establish a company built on trustworthiness, excellence and driven to
become the best manufacturing factory of guitars. Good Custom Guitars Co.,is built upon
a sure foundation of truth and reliability. The media recognized such endeavor
of keeping the company clean and free from any dissatisfaction. We hold a
track record of successful and satisfied clients who are now enjoying the
benefits of affordable guitars at its finest quality. Visit my Facebook page.
We build GCGC custom electric & acoustic guitars using the finest materials and components.
Having a custom guitar made for you has many advantages, the obvious one being that you choose
the style and feel of your instrument. You have the benefit of having a unique instrument built to your personal
specifications and being able to choose the materials and components
yourself. We make all bodies and necks in our own workshop so neck profiles
and body contours can be decided and tried at different stages in the build.
When you have a custom guitar built you have the choice of pickups,
hardware and colours. Depending on the guitar design, it usually takes
between one and two months to make the guitar.
To know more about Good Custom Guitars Co.,:
https://www.facebook.com/goodcustomguitars
Tele :+8613305315989 (also WhatsApp)
Contact Person: Miss Zhang
Service
Welcome to our website. If you continue to browse and use this website you
are agreeing to comply with and be bound by the following terms and
conditions of use, which together with our privacy policy govern Good Custom
Guitars Co., relationship with you in relation to this website.
The use of thiswebsite is subject to the following terms of use:
* The content of the pages of this website is for your general information and use only. It is subject to
change without notice.
* Neither we nor any third parties provide any warranty
or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this website for
any particular purpose. You acknowledge that such information and materials
may contain inaccuracies or errors and we expressly exclude liability for any
such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for
which we shall not be liable. It shall be your own responsibility to ensure that
any products, services or information available through this website meet your
specific requirements.
* This website contains material which is owned by or
licensed to us. This material includes, but is not limited to, the design, layout,
look, appearance and graphics. Reproduction is prohibited other than in
accordance with the copyright notice, which forms part of these terms and
conditions.
* From time to time this website may also include links to other
websites. These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
* You may not create a
link to this website from another website or document without Good Custom
Guitars Co., prior written consent.
Good Custom Guitars Co., wants you to be satisfied with your purchase. Prior to making a purchase,
please be sure to ask any questions you might have about your order. We want you to be
informed about the item(s) you are purchasing.
100% Secure PurchaseGuarantee
We guarantee that any purchase you make on our Good Custom
Guitar Co., website will be 100% safe! Technical experts point out that Online
purchases without human intervention are far safer than traditional credit card
transactions because the information is immediately encrypted into a
scrambled format that can only be decrypted by an authorized merchant. We
are certain after successfully shopping online at Good Custom Guitars Co., ,
you will be on your way to appreciating the convenience and security of
shopping from home.
Credit Card Fraud
We take credit card fraud very seriously. For the protection of card holders and ourselves, orders that appear
fraudulent may be held for manual review. If necessary, a representative will
email you to verify the order. All orders will be processed promptly once the
verification process is completed. However, the best way to ensure prompt
processing of your order is to have it shipped directly to the billing address on
file with your credit card company. If we are unable to contact you within a
reasonable period of time, the order may be canceled.
Manual review may delay the shipment and delivery of your order. We reserve the right to cancel
any order before it is shipped.
Refusal of Delivery and Returning an Item: If an order is refused for a reason other than damage, the customer will be
responsible for all shipping costs, including the shipping costs back to the
warehouse, and any other costs that occur during the delivery and return
process. The customer will be responsible for all actual costs associated with
shipping and returning the respective shipment. If you feel the need to return
an item due to order not as described, it must be in resalable condition.
Resalable Condition means that the product(s) is in exactly the same condition
as it was when you received it. All exchanges must be pre-paid and returned
in original packing, complete with blank warranty cards, owner's manual and
no sign of wear or abuse within 2 days if the items you received is not as
described or different from what you ordered only at the moment you received
the product from EMS Shipping Company. Customers may ship the product
back immediately with the original packaging within 15 days. A refund will be
issued as soon as the item is received. In the event that the product is not in
the same condition as you received it, you may be subject to a minimum 25%
restocking fee, repair charge or disqualification. Shipping and handling charges
are non-refundable. Shipping Fee are non-refundable because we cannot ask
for a refund from the EMS Express International Shipping Company, USPS and
Parcel Force and we pay the shipping fees directly to them. Upon placing an
order, make sure that you have indicated your requirements and specifications
so that our Senior Guitar Luthier, Production Teams and Supervisor Engineer
can assemble your custom guitar according to your playing style and
preference so that we will not waste each others time, money and effort.
Please do not place an order if you cannot follow our Terms and Conditions.
Ifin the unlikely event you need to return an item please notify us by e-mail
immediately at [email protected]. We take customer care seriously
and will always want to do our best to resolve any problem.
Shipping Damage
The product have been checked and packed in good condition before dispatch.
Kindly check the product before you sign it when you receive the guitar. Do not
sign and accept any shipment if the packaging appears damaged in any way.
We strongly suggest that you check your order after receiving it to be sure
that it is in proper working order. For concerns, please contact us immediately
at [email protected]
Returning an Item
* If you feel the need to return
an item due to order not as described, it must be in resalable condition.
Resalable Condition means that the product(s) is in exactly the same condition
as it was when you received it. Product returns for refunds only within 7 days
after receiving the shipment. Shipping Fee are non-refundable because we
cannot ask for a refund from the EMS Express International Shipping Company
and we pay the shipping fee directly to them.
Send us an email and the
pictures of the guitar at [email protected] and we will send you the
return shipping address and further instructions. Please do not worry because
we care for our valued customers. Rest assured.
* All exchanges must be
pre-paid and returned in original packing, complete with blank warranty cards,
owner's manual and no sign of wear or abuse within 2 days if the items you
received is not as described or different from what you ordered only at the
moment you received the product from EMS. Customers may ship the product
back immediately with the original packaging within 2 days. A refund will be
issued as soon as the item is received. In the event that the product is not in
the same condition as you received it, you may be subject to a minimum 25%
restocking fee, repair charge or disqualification.
* 7 days to report minor issues
on the guitar after you received/delivered due to shipping damage. After 7
days customer is responsible for all the guitar repairs and adjustments. Please
have it check in the nearest Local Guitar Shop and let us know the estimate of
the guitar adjustments and repairs and we will reimburse and pay for the
repair cost in good faith. Just send us the estimate and official receipt from
your Local Guitar Shop at [email protected]
* 7 days warranty after you
receive the item. If your guitar shows up with a broken or defective part, don’t
sweat it! We will make it right. If for any reason you are dissatisfied with
anything you have purchased from us, we want to hear about it. Tell us what
the problem is and how we can fix it as soon as you receive the guitar. Our
policy is to make our customers happy.
* You void the warranty, if you received
the guitar in perfect condition and then you damaged it due to improper use
and modifications of body parts of the guitar and it is your responsibility to
have it fix in your nearest Local Guitar Shop.
All of our guitars was insured by
EMS Shipping Company. If in case there is a lost shipment, EMS Shipping
Company will be providing $100 Refund to you plus we will make a brandnew
guitar and ship it to you at no additional cost. We have not encountered any
lost or missing packages based on my experience. We monitor your shipment
to ensure that you will receive your package safely. Your patience and kind
considerations is greatly appreciated since we do not have full control over
the shipment that might hinder the shipping speed and delivery.
What is your return and warranty policy?
All Good Custom Guitar’s instruments carry a warranty against defects in materials and
workmanship to the original owner from the date of purchase. If your guitar shows
up with a broken or defectivepart, don’t sweat it! We will make it right.
If for any reason you are dissatisfied with anything you have purchased from us, we want to hear about it.
Tell uswhat the problem is and how we can fix it. Our policy is to make our customers
happy.
We have a hassle free return policy and offer full refunds on the
instrument as long as we receive it back in good condition. Shipping cost are
non refundable because we cannot ask a refund from the shipping companies.
NOTE: It is a standard protocol of the Company to take pictures of the guitar
for documentation prior to shipment and for security purposes to make sure
the guitar is in perfect condition.
Guitar Setup
The instruments have been set up at the factory. However, time, temperature, and transportation are a few of
the many things that can cause a guitar to go out of "intonation". We recommend that you get your new guitar set up by a qualified luthier upon delivery. We recommend taking it to a qualified guitar tech for a set up. They
will adjust the neck and bridge to take out the buzzing. We ensure that before shipment there is no evident of fret buzz before shipment and the guitar plays beautifully since our professional guitar technicians inspect each instrument by
hand, then perform a full, and precision setup. All brand new guitars need proper setup after shipment to suit your personal preference that would strongly correlate to your playing style. We believe that your Local Guitar Shop can properly and safely adjust the truss rod and setup the guitar correctly for issues of fret buzz and bow neck. Truss rod adjustments are made to alter the straightness (flatness) of the neck. Truss rods often require adjusting when temperature and humidity change the amount of bow in the neck. Weather, specifically temperature and humidity, may have a dramatic impact on the way
your instrument plays. All instrument woods expand and contract with seasonal actuations in temperature and humidity, and naturally, string height and playing action are affected. The neck needs a simple truss rod adjustment
to correct any problems like fret buzz and bow neck which can be easily done by guitar experts. And also, you may adjust the bar of bridge. Please be advised that guitar necks are crafted from wood, and they will sometimes shift
during shipping and as the temperature/humidity/elevation changes. An important part of maintaining your guitar is knowing how to adjust the trussrod. When a guitar experiences temperature and humidity swings, such as
when seasons change, it can develop a slight bow in the neck that results in a guitar that plays buzzy or is suddenly much harder to fret. If this situation occurs, you can often correct the problem simply by tightening or loosening
the truss rod.
Delivery Schedule
We aim to send your order out within 3 to 7 days by SF Express, EMS Worldwide Express Mail Sarvice for
Guitars and Hongkong Post Air Mail for Guitar Accessories if ordered between
Monday and Friday. This means that your order could be with you as early as
8-20 business days. In some cases your order can take longer but our aim is
to process the order as soon as possible. We aim to deliver goods to you
within the time indicated by us but we sometimes may not be able to give an
exact delivery time or date. We will inform you by email when goods have
been dispatched. Orders will only be shipped once we have cleared funds.
Risk of Loss
Good Custom Guitars Co,.will advise Customer of estimated shipping
dates, but Good Custom Guitars will, under no circumstances, be responsible
for delays in delivery, and associated damages, due to events beyond its
reasonable control, including without limitation, acts of God or public enemy,
acts of federal, state or local government, fire, floods, civil disobedience,
strikes, lockouts, and freight embargoes.
Order Status and Tracking
Once yourorder has been shipped, we will be providing you with the tracking number so
you can conveniently monitor the shipments progress on EMS Worldwide
Express Mail Service website.
Cancelling An Order/Back Orders
If your item is not in stock, we will back order for you. We may contact you to suggest an
alternative and if this is acceptable to you, will be sent as a replacement item.
The price may be adjusted if the goods are of a differing value to the item
ordered. You can cancel your order by email or in writing if you would rather
not wait. Order Cancelations must be done within 24 hours of the purchase.
Any cancelation request made after 24 hours of the purchase is subject to a
manufacturers re-stocking fee of 15% plus 5% merchant processing fee will be
charged. No cancellation of order are allowed after 48 hrs because our
products are Custom made/personalized guitars. Production time frame are 15
- 45 working days more or less depending on your specification requirements
and customization. For unsure buyers, please DO NOT place an order so that
we will not waste each others time. Placing an order indicates acceptance of
all terms and policies stated herein.
Stock Levels
We aim to keep our websiteone hundred percent up to date. However, stock levels are not always totally
accurate.
In the instance that an ordered item is in fact out of stock, it may
cause some delay to your order. We will always notify the customer if this
occurs. The customer then has the option to:
- accept the delay in receiving the goods
- cancel the order
- contact one of our sales supervisors for an
alternative
Prices & Availability
Prices and availability of products are subject to
change without notice. Errors will be corrected when and where discovered by
Good Custom Guitars, but we reserve the right to refuse any order, revoke
any published offer and correct any errors or inaccuracies, including those
discovered subsequent to the submission of an order. Good Custom
Guitars Co.,does not warrant or make any representation about the substance, quality,
functionality, accuracy, fitness for a particular purpose, merchantability or any
other representation about any third party site or its contents.
Accuracy of Content and Pricing Information
Because prices, product descriptions and
availability can change quickly, Good Custom Guitars Co.,does not warrant the accuracy
or completeness of the information provided on the Site. Also,Good Custom
Guitars Co.,may make changes to the information contained herein, including
to the products and prices described in the site, at any time, without prior
notice to you (including after you have submitted your order). Information at
this Site is periodically updated, but it may not be current or complete at the
moment you visit this Site and may contain errors or inaccuracies. In no event
shall Good Custom Guitars Co.,or its service or product providers be liable to
you in any manner whatsoever for any decision made by you, or for any act or
failure to act by you, in reliance upon information provided at this Site.
Items in your shopping cart will reflect the most recent price displayed on the item's
product detail page. Prices are frequently updated to adjust for different
sales, limited pricing, and other discounting. Therefore, prices on the product
detail page and in your cart may change after such updates to reflect the
current prices. Placing items in your cart does not reserve the current prices
shown at that time, and prices are reserved only by placing an order. From
time to time, despite our efforts, a small number of the items in our catalog
may be mispriced. Please note that such errors or inaccuracies may be related
to product descriptions, pricing and availability. In the event of a pricing error,
Good Custom Guitars Co.,will take one of the following options: (1) If an item's
correct price is lower than our stated price, we will charge the lower amount
and ship you the item; or (2) if an item's correct price is higher than our stated
price, we will, at our discretion, either contact you for instructions before
shipping or cancel your order and notify you of such cancellation. We apologize
for any inconvenience. If you are not satisfied with your purchase due to any
errors or inaccuracies, you may return it in accordance with our return
procedure. Discounts are limited-time offers and are not valid with other
offers.
Product Display/Colors
The Website attempts to display product images
shown on the Website as accurately as possible. However, Good Custom
Guitars Co.,cannot guarantee that the image or color you see displayed on
your monitor represents the actual product or conforms to the specifications of
the product you have selected. If you have any questions about product
appearance/specifications, please contact us before placing your order. The
Website does not contain images of each offered item because some of them
are Custom and not built and/or modified yet.
Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation of our
offer to sell. The Website reserves the right at any time after receipt of your
order to accept or decline your order for any reason. You will normally not be
charged if we reject an order, but we will process a refund if the charge has
been made against you in error. Any large orders will be subject to a down
payment commensurate with the amount.
International Orders Terms and Conditions
International Shipping Terms and Conditions Please read the
following terms and conditions carefully to avoid additional charges or delayed
delivery of your order.
Prices: All prices are in U.S. dollars.
Payment: All
payments must be received in U.S. dollars.
International Shipping Fees, Import
Duties and Taxes: Do not be confused with Government Custom Clearance
Fees and EMS Shipment Fee. Our prices do not include customs fees, taxes
and tariffs. Customers may be subject to customs fees and/or import duties
and taxes, which are levied once a shipment reaches your country. You, the
customer, are solely responsible for any additional customs clearance fees; we
have no control over these charges and cannot predict what they may be.
International Returns or Packages Refused: If the package(s) is returned to us
because of an address error made by the customer, the customer refuses the
package or the items ordered are not allowed into the country by customs,
the customer will be responsible for all the shipping costs relating to the
shipment. If the package is stopped by customs because items ordered are
not allowed in the country and the package is abandoned, there will be no
credit to the customer for the order.
Your Country's Custom and Import Policies:
Please note: It is important for you to become familiar with the Customs
policies for your specific country before ordering. Customs regulations vary
greatly by country and lack of knowledge regarding the customs rules
governing the country you're importing to can result in your order incurring
high import duties, delivery being delayed, or the order being returned to us.
It is your responsibility to check with your Customs office to see if your country
permits the shipment of our products. Additionally, when ordering from Good
Custom Guitars Co.,, you are considered the importer of record and must
comply with all laws and regulations of the country in which you reside and
are receiving the goods. Any fees charged from us due to non-compliance with
your country's laws and regulations will be charged to you, the importer. If an
item or items are returned to us due to non-compliance issues with your
country's laws and regulations, a refund will be issued for the merchandise
only.
Privacy Policy
Good Custom Guitars Co., does not disclose buyers
information to third parties. Cookies are used on this website to keep track of
the contents of your shopping cart once you have selected an item.
Reaching Us
If you have any query about your order such as dispatch date or specific
information of products in our store, please email:
Placing an order indicates acceptance of all terms and policies stated herein.
These terms and conditions are subject to change without notice. It is the
customer's responsibility to remain familiar with these terms and conditions.
Please check this page periodically for updates and changes.
Our Team
We are a professional guitar manufactory in China. We already have remarkable experiences about making guitars. We did some versions before, like M.A.R.T.I.N.L.E.S Paul, ST Style, Tele Style. I.B.Z.JEM Style. We provide professional and customised guitars. As our customers, you could provide us the trademark and headstock shape. We can process them properly as you want. The costs would depend on the material including the wood and hardware. We have several wood options for mahogany, ash, basswood, maple, rosewood, ebony and so on. One important thing is the items would present a great value. According to the quality and price, the high expectation would be amazing. If you want to know more about us, if you are so interesting about us, please contact us by Email, Facebook, WhatsApp.
For some items pics, we prefet to provide them individually. According to our common precedures,we always send more guitar pictures before packing and shipping for your reference.
We always try our best to make every customer satisfied.We will create an instrument that will delight you with exceptional tone and great playability.
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